Policies

Cancellation & Refunds

Last updated: 31 October 2026

If something isn't right with your order, we'll put it right.

Cancelling an order

  • You can cancel an order any time before it is dispatched — from Account → Orders when you're signed in, or by emailing enquiry@amanaplast.in with your order number.
  • Once an order has been dispatched it can no longer be cancelled.
  • If you paid online for an order you cancel, the full amount is refunded (see “Refunds” below).

Damaged, defective or wrong items

We accept returns and replacements for items that arrive damaged, defective or different from what you ordered.

  • Report the problem within 48 hours of delivery by emailing enquiry@amanaplast.in with your order number and photos of the item and its packaging.
  • Once we've confirmed the issue, we will replace the item or refund it in full — at no cost to you.

We don't accept returns for a change of mind.

Refunds

Approved refunds are processed within 5–7 business days of approval:

  • Online payments are refunded to the original payment method through Razorpay.
  • Cash on Delivery orders are refunded by UPI or bank transfer to the details you share with us.

Your bank or payment provider may take a few extra days to show the credit.

Please note

  • Slight colour variation between your screen and the product is normal and is not a defect.
  • Dimensions shown on the site are approximate.

Questions

Email us at enquiry@amanaplast.in and we'll reply within 1–2 business days.